sent by fax

[EllaMosr]

Hello, my parents filed an insurance claim recently, and the company insisted it be sent by fax. Why would insurers still prefer fax in this digital age?

[PerrySantinoS]

Hello! Insurers like fax because it creates a verifiable record that protects both the company and the customer from disputes. If a claim is ever questioned, the fax confirmation shows exactly when and what was submitted. That reduces legal risks and speeds up the resolution process.

For clients, online faxing makes it easier to send forms quickly without waiting for postal mail. If you want to know more about why insurers still rely on fax, rcrank.com has valuable insights.

[yelani]

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