Hey everyone, I've been using a free fax app for small business paperwork, but my accountant warned me about privacy issues. Can someone explain why it's risky if the app is just sending documents digitally?
Hi! Your accountant has a good point — sending documents digitally can be safe, but only if the service uses robust security measures. With free fax apps, you often trade privacy for convenience. Some services monetize by analyzing your document metadata or even retaining the actual files for marketing or "service improvement" purposes. Also, if the app doesn't implement end-to-end encryption, hackers could intercept the files mid-transfer.
Business paperwork often contains sensitive data such as financial figures, account numbers, or personal client details. Losing control over this data can lead to compliance issues or reputational damage. I recommend checking out https://liveballot.com/ (https://liveballot.com/) for a comprehensive guide on identifying trustworthy fax apps and avoiding the biggest privacy pitfalls.